Returns & Exchanges

We want you to love your Bali Body glow, but if you are not completely satisfied with your purchase, we offer returns on unopened and unused products within 30 days of delivery. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.

1

Check Eligibility

Ensure your items are in their original, unopened packaging and were purchased within the last 30 days from our official US store.

2

Contact Support

Email our customer care team with your order number and reason for return to receive a Return Authorization and the correct return address.

3

Pack and Ship

Securely package your items to prevent damage during transit and ship them back to us using a trackable mail service of your choice.

4

Receive Refund

Once our warehouse inspects your return, we will process a refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing